Open Interview Event!

We are hosting open interviews for prospective Front Office Receptionist Professionals for both full-time and part-time position openings.  

When: Tuesday, November 6th and Friday, November 9th 11:00am-1:30pm

Where: Interviews will be held at two of our Clinic Locations

Aquatic Center Clinic 1500 SE 28th Street, Bentonville, AR 72712

Fayetteville Clinic 2474 East Joyce Blvd. Suite 2, Fayetteville, AR 72703

Learn more about the opportunity…

Joining our TEAM Family: It’s more than a job! Our TEAM family believes in working hard not only for the children we serve, but also to support and uplift fellow team members. 

Position Title: Family Support TEAM Front Office Receptionist

Location and Hours: Fayetteville Clinic (Full-Time: 7:30am-3:30pm), Bentonville Clinic (Part-Time: 2pm-7pm)

The Right Fit: We are looking for qualified customer service professionals with a heart for others, diligent work ethic, and strong desire to serve children, families, and our community. 

Key Role: This opportunity involves serving as a warm, welcoming first point of contact for customers in a fast-paced medical office environment. As a key member of our Family Support TEAM, the Front Office Receptionist regularly interacts with children, parents, and therapists.

Qualifications:

• 1+ years experience working in a customer service or call center environment
• Experience working in a healthcare environment a plus
• Excellent verbal communication skills and computer skills

Duties and responsibilities include:

• Serves as a welcoming first point of contact for children, parents, and visitors
• Checks in families upon arrival
• Performs administrative, typing and clerical tasks
• Answers telephone calls
• Maintains security by following procedures, issuing visitor badges, and monitoring logbooks
• Accepts patient payments
• Manages opening and/or closing procedures
• Promptly responds to company communications through email, etc.
• Maintains a safe, clean, and organized reception area and clinic
• Supports the needs of clinical professionals and fellow administrative TEAM members
• Works with team members to gather documentation for patient processing
• Ensures prompt follow-up to inquiries, phone and electronic
• Scans and uploads documents and notifies departments
• Performs other duties as assigned

Education requirement:

High School Diploma or equivalent (additional education credentials a plus)

Comprehensive benefits:

We are proud to offer TEAM members comprehensive benefits: Competitive Salary, Group Health Insurance, Life, Vision and Dental Insurance, 401(k) Plan, Paid Time Off

How to Apply:

Apply in-person during our Open Interview Event. You are welcome to let us know a little about yourself by completing the application below before you attend the interview event.